Refund & Cancellation Policy
Last updated: 9/17/26
This policy explains exactly when a refund is available, depending on what's included in the class you enrolled in. Please read it before enrolling, refund eligibility is determined by class type, not by when you ask.
1. Classes That Include a Digital Product
No refunds are available for any class that includes a digital product (for example, a downloadable field journal, workbook, or other digital file), regardless of when you request a cancellation, including before the first session. This is because the digital product is delivered to you immediately upon enrollment and cannot be returned.
Each class's enrollment page will state whether a digital product is included. If you're unsure whether a specific class includes one, contact us at info@marionlearningacademy.com before enrolling.
Example: Herbal Explorer: From Plant to Balm includes the printable Herbal Explorer Field Journal, so it falls under this section and is non-refundable at any time, including before the first session.
2. Classes That Do Not Include a Digital Product
| When you cancel | Refund |
|---|---|
| 7 or more days before the first session | Full refund |
| Less than 7 days before the first session | No refund |
| After the first session has taken place | No refund |
3. Missed Sessions
Missing a live session does not qualify for a refund, regardless of whether the class includes a digital product. Sessions are recorded and made available to enrolled families for a limited time, so a missed class can generally still be viewed within that window.
4. If We Cancel a Class
If Marion Learning Academy cancels a class before it begins (for example, due to low enrollment), you will always receive a full refund, even if the class included a digital product.
5. How Refunds Are Processed
Once a refund is approved, we process it on our end within 5 business days. From there, the funds are returned by Stripe to your original payment method on their own timeline, this final step is handled by Stripe and your bank or card issuer, and its timing is outside our control.
6. Requesting a Refund
Email info@marionlearningacademy.com with your name and the class you enrolled in. We'll confirm whether your request is eligible under this policy and, if so, begin processing within 5 business days.